Caregiver Contest Finalist Gloria: Soothing Medically-Fragile Children

Aimee Sharp
Author | Shield HealthCare
05/11/18  10:52 PM PST
soulful moment. portrait of mother and her beloved son with disability in rehabilitation center

Gloria G. is from California, and was one of forty finalists chosen out of the over 1,000 entries to our “What Advice Would You Give to a Fellow Caregiver?” Contest. You can find our grand prize and runner up winners here.

What advice would you give a fellow caregiver?

Advice for soothing a crying medically fragile child, who does not appear to be ill:

For the past 16 plus years I have care for medically fragile students with special needs ages three to 22 years of age. As their school nurse, on a daily basis I encounter challenging moments when I am caring for a child who is crying but there is no apparent reason for the discomfort.

As I begin my assessment of the situation, the first thing that I do is to create an environment that is quiet and has little distractions.

For example, I turn off TV, music, and if that is not possible, I move the student to a quiet area. I try not to talk too much to the student but if I do, I use a soft voice and explain to the student that I am there to help. Gaining the trust is critical to soothe a medically fragile student. The goal of my approach is to distract the student and make them refocus on a new body sensation, i.e. pressure and coldness. I begin by removing shoes/socks and start rubbing the feet firmly, and then start massaging legs from knee to ankle. I try not to say much so the student can focus attention on the massage and very often the crying stops. If this is not possible, I rub the student’s hands, head and hair. While I am rubbing feet or hand, or head, I blow cold air to the body part with a notebook or a hand-held fan. The cooling sensation and pressure tends to have and instant soothing effect. Removing heavy clothing is useful as a cooling attempt, too. Another technique that I use to soothe a medically fragile child is to wipe slowly the face/hands/arms with a wet cool towel and let the water evaporate; this cools the skin instantly. Once the crying has subsided, I always check their temperature for fever, check their diaper, and change clothing (i.e. soft t-shirt /pants/new socks). Once child is more relaxed, I advise to put on some relaxing music for at least 30 minutes and resume regular activities. 🙂

Click here to head to the contest home page and read more advice.


Finalists were selected by the Marketing Team at Shield HealthCare. Those finalists were submitted to a panel of independent judges who picked three grand prize winners and five runners up. The judges included: Sandra Mitchell, Award-winning KCAL 9 news anchor and breast cancer survivor, and the Landers family: actor and comedian David Landers (“Laverne & Shirley”) who is living with MS, his wife Kathy and his daughter Natalie (“The Middle”). Click here to learn more.

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