Due to the global pandemic, there is a shortage of PPE supplies, which currently includes the gloves you may be receiving from Shield HealthCare. If we do not have the gloves you usually receive, it is possible you will receive a different type of glove in your next shipment – or you might receive no gloves at all.
If gloves are not essential for you or the one you care for, please notify your customer service agent when placing your next order so that we may allocate to those with a more critical need. If gloves are essential for your care, please know that Shield HealthCare is doing everything we can to get those gloves to you.
We will not delay your shipment if gloves are not available. If we have gloves at the time you place your order, we will include them in your shipment. If we do not, we will still ship your order immediately without the gloves and cancel your glove order. Please order gloves at your next scheduled order date. We will not bill you or your insurance for gloves if they are not included in your order.
We appreciate your understanding as we navigate these unprecedented times.
Respectfully,
Your Shield HealthCare Team
