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Tag Archive: CAHPS

patient satisfaction surveys

HHA Patient Satisfaction Surveys Are Now Public

On January 28th 2016, CMS loaded past patient satisfaction surveys to their comparison website. Will the change cause home health stars to rise or fall? 

Sarah McIlvaine
patient satisfaction survey

3 Steps to Improve Your Patient Satisfaction Survey (CAHPS) Scores

Looking for ways to improve your patient satisfaction survey scores? Below we will explain how to use CAHPS survey results to improve star ratings. 

Sarah McIlvaine

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