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People seem to see my child’s disability first, him as a human being second. I have a desire to engender understanding on behalf of my child.
By Barbara Feder Ostrov for California Healthline A health care startup made a wild pitch to Cara Waller, CEO of the Newport Orthopedic Institute in Newport Beach. The company said it could get patients more engaged by “automating” physician empathy. It “almost made me nauseous,” she said. How can you automate something as deeply personal as empathy?… Continue reading Hospitals Employ Email ‘Empathy’ To Help Doctors And Patients Keep In Touch
